While collection continues this week, we spent two afternoons bringing the seniors to the telephone shops to get their SIM cards checked and changed. Prior to this visit, we went down to the centres to identify the people who required the service. Challenges faced: When we checked with the telcos, they mentioned that the seniors have to go down personally to change their SIM cards. All 2G cards had to be changed with a fee for some of the telcos. As only certain stores had the service, we identified the telcos in Bugis Junction as the place we will visit. For M1, we were redirected to Paragon. Fortunately the change fee was waived by the time we brought the seniors there. 10 seniors managed to upgrade their phones with a minimal change fee with Singtel.
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